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Is public trust in UK business still dangerously low?
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Polling and Research Company research YouGov have just released their findings following their recent survey regarding public attitude towards business.
The results do not make for happy reading.
Some six years on from the financial crisis, trust in
corporate Britain remains at worryingly low levels. Asked how much they trusted
various sectors and professions, the public revealed the extent to which trust
between business and customers has been eroded.
Whilst 81% trust teachers and 89% trust nurses, only 49%
trust managers of small firms. Entrepreneurs
are trusted by just 30% of the public.
What are your own experiences and thoughts? Is trust affecting your business?
In this new economy, a positive trust rating is highly
prized by both buyer and seller. Transactions are humanised and social media
allows experiences – good or bad – to be shared locally and around the globe.
Addressing the lack of trust in business should be a
priority for government, policy makers and, of course, for business owners
themselves.
The price for not addressing this will be the emergence of a
society that risks turning permanently against its wealth creators, and a
society that goes down that road will
very soon face a number of serious challenges.
A new economic system based upon trust, transparency and
accessibility is one we at Omni strongly believe in.
We would love to hear your thoughts on the matter. If you
are a business owner, how do you build trust with your clients? Is the
interactive way in which we all research our purchases and decisions a good or
bad thing?
Tweet us @OmnitasTax
and let us know your thoughts, or join in the conversation on Facebook
– we are here to help and offer impartial free of charge advice to UK
businesses, however big or small they may be.
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